I had ordered a few figures from toyglobe.com about a month and a half ago. I never received an email stating that my order was shipped. I emailed toyglobe.com about the status of my order. I received no replies. nI called toyglobe (I spoke with Tony) and asked them the status of my order. I also told him about all the negativity @ Rip Off Report.com about toyglobe. He assured me that they were not ripping people off, they were in the process of moving to a bigger location. nHe said that they have all the figures in stock and that they were going out today. (He said that he would put a rush on it). Called back later to confirm that the order was shipped and to get a Tracking #. I spoke with Jade, she assured me that Tony would make sure that the order was shipped today. nShe told me that UPS picks up packages between 3:00pm & 3:30PM. I called back at about 3:30PM and Jade told me that my order was shipped and that she emailed my tracking #. She also gave me the tracking # over the phone. I checked the UPS site, sure enough, my order was shipped. nI received the order, minus 3 figures, plus 1 figure I didn’t order. I called Toyglobe and told them. They said the 3 figures that were not included in my order will be in their warehouse in about a week. nThey said I could keep the figure that I didn’t order, and as soon as the other 3 figures arrive, they will ship them out. Needless to say, they never did. And now their Phone Number is disconnected. This has been a valuable lesson for me. I will never order from them again. nI will get my Action Figures from Toywiz.com, they are EXTREMELY reliable, they ship the items and email tracking numbers as soon as they are shipped. nCharlesnHudson, FloridaU.S.A.
toyglobe.com St. Laurent, Quebec Canada