Travelocity Chicago Illinois Review

I purchased a vacation package on Travelocity and paid for the cancellation insurance (which was extra). I had to cancel so. First, let me say that I was hung up on 3 times and on the 4th try, transferred all over planet Earth before I got someone to help me. Upon cancelling, I utilized the trip insurance I purchased and got a full credit back for the hotel portion of my trip (which was nothing special since this would have usually happened even had a booked a hotel on my own since this is a usual practice with most hotels….. I cancelled 4 months prior to my trip). The Travelocity rep. then tells me that they will not give me a refund for the airfare portion of my trip due to the fact that airlines don’t refund tickets however I can reuse the ticket towards the airfare portion should I book another vacation package and apply the airfare credit towards the airline portion of the package as long as I fly the same airline that the credit was issued on….here’s where the lie comes in, they also said that with the purchase of the insurance (which I had) they would cover the $200 fee that the airline charges you to change your ticket to when you decide to reuse it. Well, I decided to reuse the ticket and book another package. Now Travelocity tells me that I cannot use the ticket towards another package even though I’m flying the same airline, and that I have to book the airline “seperate”” from the hotel in the package. By booking the airfare and hotel seperately in the package

my additonal costs was over $200! So

in other words

to make up for their kind gesture of “”covering your fee charged by the airline””

they “”pad”” the airfares by anywhere from $100 – $250 to make up for their cost of covering this fee without consumers even know it. For example

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Travelocity Chicago Illinois Review is rated 1 out of 5 based on the complaints submitted by our users and is marked as POOR.
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