White’s Discount Carpet Hemet California Review

I purchased a berber carpet from White’s back in November, 2003. The day it was installed, I noticed it had stains on the carpet. I immediately called the company and requested someone come out and take a look at it prior to my furniture being delivered as I did not want to be blamed for spoting the new carpet. nAn employee by the name of Mark Spencer came out with a bottle of carpet stain removal and proceeded to show me how to get rid of the stains! I told him I wanted a rep from the carpet mill to come out and take a look at the carpet. nThis never happened. Last week I was vacuuming the carpet when a seam came apart. I called the company and spoke with Mark Spencer again, who at first tried to tell me that was the “nature of berber””. I told him I wanted someone from the company to come out and take a look at it. nOur appointment was set for March 31st

a week and a half from the day I called. I waited until 10:00 am and called to find out what time they were coming out. I was told “”they forgot”” and we would need to reschedule

when I asked what the new day and time was

I was told “”they didn’t know””. I am now stuck with defective carpet and am getting no results from White’s Discount Carpet

my carpet looks horrible. I have also made another request for a mill rep to come out but who knows if this will ever happen. nI feel I won’t be getting any results from this company as I’ve been told Jeff White

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