I have never felt so nickel and dimed at an office ever. I paid $125 for a routine eye exam, and then an additional $110 for a contact fitting? I have never heard of that in my life! Previously, the most expensive eye doctor I’ve ever been to was $110 for an eye exam, and that included a contact fitting/eye glasses prescription…. so I don’t understand AT ALL why they charge such a ridiculous additional fee for a contact fitting. Apparently, the “contact fitting” also includes your first pair of contacts, but Dr. Mardak only gave me a 2 day supply of daily disposables…. So that hardly constitutes as a “pair” worth $110… so lame. The lenses didn’t even feel comfortable so when I mentioned I didn’t like them, the friendly tech gave me an additional pair to try. I can’t get my prescription until I choose a contact, but I’m sure they will want to charge me an additional fee to “check” the new lenses.
I’m irritated with Dr. Nicole Mardak because I told her directly that in the past, daily lenses didn’t work for me and I also can’t afford them. I said specifically that my previous Dailies cost about $400 for a year supply and that I wanted to spend about $200 for a year supply of contacts. I told her that I have never experienced any of the benefits of a daily, and then she only gave me a daily lens to try? A daily lens that costs $700 for a year supply? BYE, FELICIA.
THEN, I went to choose some new frames. You can’t walk around and try frames, you have an associate walk around and choose them for you… which is fun in theory, but the cheapest frame option I was offered was $408 – for just a frame. With lenses, it was $880…. WHAT??? I thought this was a family practice, not some wannabe uptown boutique eye center. These prices are not competitive and they have very few affordable lens options. I have EyeMed insurance, and they are a preferred provider, yet they do not offer the services and products EyeMed covers.
So even with comprehensive vision insurance, I have spent way more than I have at other (better) eye care centers. Without insurance, I have always been able to get great contacts for about $200 a year and an awesome pair of glasses for $200- $300 WITHOUT INSURANCE. I was so excited to finally have insurance! But at this practice, it costs more for an exam when you have insurance- because you pay for 2 ridiculously overpriced exams instead of 1 reasonably priced exam that includes everything 20/21 other eye doctors include?
This place is also straight up dreary. It is dark and the blinds are pulled on all of the windows. It is definitely a dated building, so I really thought it would be an affordable and quality family practice option. WRONG. Even cute and gorgeous designer boutique eye centers with good lighting and windows are a more affordable option than Wildwood Eyesore. (note: autocorrect changed Eyecare to Eyesore! How did they know? LOL) THIS PLACE IS THE WORST. I will never come back here and if you are looking for a new eye doctor in the area, you are much better off going elsewhere.