Complaint: Youth Renu skin cream and Youth Renu Eye cream offered free sample trial on the internet and I paid shipping fee of $4.97 and $5.97. When I found out that my credit card was charged $89.97 for skin cream with the bottle contained only 30 ml while the youth renu eye cream charged me $85.97 and the tiny bottle contained only 15 ml. I called youth Renu right away at 888-422-7521 and I told them that I did not authorized them to charged my credit card with that such big amount and I told them what I received is just sample and a very tiny item. I told them I am NOT satisfied with their products they sent me and I did not agree to pay those big amount. The very RUDE customer service is not helpful at all and does not want to give me any refund. I asked the assistance of my credit card company and I told them the situation. My credit card company from specialist relations spoke with the rude customer service from Renu and we have 3 way conversations and we asked to at least give me half of refund but sadly, I cannot get any refund at all. Youth Renu skin cream and eye cream offer online is VERY DECEPTIVE and they did not disclosed the real amount that they will charged your financial account. What a BIG RIP OFF !!! I am very disappointed. I am NOT satisfied with their product at all nor their service. WORST customer service ever….
Tags: Internet Marketing Companies
Address: Internet USA
Phone: 888-422-7521, 888-385-139